Terms & Conditions

Terms & Conditions

The general terms that apply to the use of our website and services.

These Terms & Conditions govern the use of the Kraftevo website and the services we provide, including web design, web development, SEO, logo design, animation, website redesign, and related digital solutions. By using our website or engaging our services, you agree to these terms.

1. Services

Kraftevo provides digital services based on the scope, features, and deliverables agreed with each client. Service details may vary by project, package, or quotation.

2. Quotations

All quotations provided by Kraftevo are valid for a limited period mentioned in the quote unless otherwise stated. Prices, timelines, and deliverables may change if the project scope changes before confirmation.

3. Project Start and Payments

Work typically begins after the required advance payment is received. Payment schedules, milestone terms, and final settlement requirements are shared in the quotation or project agreement.

Kraftevo reserves the right to pause or delay delivery if payments are overdue.

4. Client Responsibilities

Clients are responsible for providing required content, approvals, credentials, and project-related information on time. Delays in content, feedback, or approvals may affect the project timeline.

5. Revisions and Additional Work

Project pricing generally covers only the agreed scope of work. Any extra revisions, new requests, added features, third-party purchases, or out-of-scope work may result in additional charges.

6. Timelines

Estimated delivery dates depend on project complexity, timely communication, and the availability of required materials. Kraftevo will make reasonable efforts to meet agreed timelines, but delays caused by incomplete input, third-party services, or unexpected technical issues may affect delivery.

7. Hosting, Domain, and Third-Party Services

Domain registration, hosting, premium themes, plugins, stock assets, or third-party tools may involve separate charges unless clearly included in the agreed package. Renewal fees and third-party pricing are subject to the policies of those service providers.

8. Maintenance and Support

Post-launch support, maintenance, and training may be limited to the period or scope specifically included in the client’s package or agreement. Ongoing maintenance or support services may require a separate plan or additional charges.

9. Ownership and Intellectual Property

Upon full payment, the client receives rights to the final approved deliverables created specifically for the project, unless otherwise stated in writing. Any third-party licenses, premium themes, stock assets, or external software remain subject to their own license terms.

10. Refunds and Cancellations

Refunds, cancellations, or project termination requests are reviewed based on the work completed, project stage, and payment terms agreed at the start of the engagement. Advance payments for completed or partially completed work may be non-refundable.

11. Limitation of Liability

Kraftevo is not liable for indirect, incidental, or consequential losses arising from the use of our website, services, or third-party platforms. While we aim to deliver reliable and professional solutions, we do not guarantee uninterrupted operation, specific rankings, or business results unless expressly agreed in writing.

12. Privacy

Your use of our website and services is also subject to our Privacy Policy. Please review it here: Privacy Policy.

13. Communication

For clarity and recordkeeping, important project discussions, approvals, revisions, and confirmations should be made in writing by email or other approved written communication channels.

14. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or legal requirements. Updated terms will be posted on this page with the revised effective date.

15. Contact

If you have any questions about these Terms & Conditions, please contact Kraftevo through our website or email us at contact@kraftevo.com.

Effective date: June 20, 2026

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